I have been working with A Second Touch support coordination agency for several years now, with respect to my non-verbal autistic son, Michael. Upon my initial interview with Stenell Myers and Marisela Jimenez, I was immediately impressed with the knowledge of the agency. More importantly, I was impressed with the level of understanding, caring and compassion they had for my son, and the desire to get him the best help possible. In addition to the above, A Second Touch has operational characteristics which I like and expect of a professional agency:

I like when people do exactly what and when they say they are going to do something.
I like when people are prompt.
I like when people actually answer and/or return phone calls.
I like when people will research and get answers to questions.
I like when people actually follow through on all matters, no matter how trivial they may seem.
Finally, I like when people maintain a high level of courtesy and professionalism in all circumstances. I would not ever hesitate to recommend A Second Touch.

My son EM has been with A Second Touch Coordinator for about a 1 year and a half. Marisela Jimenez is his coordinator she has been professional answers my questions, or she helps me find out information needed to meet his needs. Marisela usually in contact with me at least once a week. She visits him every 3 months if papers need to be signed she with go out of her way to get them to me so I can sign. I am very happy with her services and the company. Thank you